Banner Finance Homepage
Your userid and password are the same that you use to access your email.
Frequently Asked Questions (FAQs)
Q. Why doesn't my password work?
A. Reset your password at the link above before your initial Banner Finance login. Your username and password for Banner Self-Service will be the same as your e-mail userid and password.
Q. How should I do a budget query when first going into Banner Self-Service?
A. When logging into Banner Finance Self Service for the first time to perform a budget query, the fiscal year must be changed from 2006 to 2007 and the appropriate Chart of Accounts, either A of F (case sensitive) entered.
Q. Who should I contact if I am having problems accessing my funds?
A. Please contact one of the following people by e-mail:
Q. Why can't I log in to E-print?
- Make sure you are using your email userid and password (not your old FRS operator number and password)
- Try the e-print link above
- Reset your password at the link above
Q. I am a new employee, how do I get access to my departmental budget?
A. The department head responsible for the budget needs to send an email providing the person's email user id, campus contact information, and the budget codes (now called funds in Banner) for access.
Email Libby Clawson at clawsonea@appstate.edu
Q. Why don't I have access to a Fund I am responsible for, I am logged in with my Banner UserID.
A. Call the help desk at x6266. They will check to make sure you receive the proper system access.
Q. How can I receive Banner Training?
A. A training schedule will be e-mailed shortly.
Access the Banner Finance Training Manual online at the link above.
Q. Why don't I see "Finance" on my Self-Service Menu?
A. Call the help desk at x6266. They will direct you to the proper person who can help you.
Q. Why don't I see any reports, even though I am logged into E-print?
A. See "I am a new employee, how do I get access to my departmental budget" question above. Don't forget to enter your Budget Codes (now called Funds in Banner) on the form.
Q. Which repository do I choose when logging into E-print?
A. See the E- print screen shot
Q. How do I get help with an on-line requisition?
A. Call Vickie Young at ext. 4027 or email youngvc@appstate.edu
Q. What are the minimum system requirements for my Desktop Computer (PC or Mac)?
Click here to reach the Academic Computing Services (ACS) page specifying system requirements.
Q. None of the above answers my question--who can I call for help?
A. Call the help desk at x6266. They will direct you to the proper person who can help you.
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